Customer Service Associate - Temporary

Customer Service Associate - Temporary

Join to apply for the Customer Service Associate - Temporary role at Walgreens

Base pay range: $15.00/hr - $17.50/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Recommend items for sale to customers and recommend trade‑up and/or companion items.
• Process voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised, take inventory and maintain records.
• Implement company asset protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
• Assist with separation of food items and product placement as specified by policies/procedures.
• Provide customer service in the photo area, including digital passport photo service, poster printing, and suggestive selling of promotional photo products.
• Assume web pick‑up responsibilities (monitor orders in Picture Care Plus, fill orders, deliver orders to customers as they arrive at the store).
• Assist with exterior and interior maintenance to ensure a clean, neat, orderly store condition and appearance.
• Comply with all company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Attend training and complete PPLs requested by Manager or assigned by corporate.

• Fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

This role will remain open until filled. The compensation offered will depend on geography, skills, education, and experience.

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