Receptionist - Franchise

Overview

Receptionist - Franchise Location at H&R Block
. This is a seasonal role.

Helping others is what we do best here. You will see the impact of your work as you inspire people to make confident, informed decisions about their lives, careers, and money, and you will build client relationships that grow stronger each year. This role focuses on how to wow clients now and in the future as a Client Service Professional/Receptionist
.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail