Operations Specialist - University Village; Student
Listed on 2026-01-01
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Administrative/Clerical
Administrative Management, Business Administration
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About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
To learn more, visit
About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
To learn more, visit
Job Description Summary
This role assists with the overall management of the department’s housing operations and assignments functions, access control, and student billing, and also oversees the mail distribution processes for the department.
Job Description
- Assist with the department’s day-to-day operations, ensuring efficient systems are in place to meet professional standards for timely and sensitive response to students’, families’, and community members’ questions, concerns, and requests for information regarding policies, housing assignments, access control, student conflicts and general assistance.
- Assist with the oversight of the efficient and effective coordination of university-wide residential community openings and closings to include collaboration with offices on early arrivals, pending assignment list and wait list assignment processes, and needed housing during breaks and for summer conferences.
- Assist with all major operations projects, including but not limited to, returning student housing selection, mid-year housing assignments, and first year placements.
- Oversee the preparation of new resident key and welcome packets at the start of and throughout the year.
- Serve as back-up to the Central Office operations staff and provide administrative support to all professional staff; manage departmental access control processes.
- Assess charges to students’ accounts through THD for room change adjustments and miscellaneous charges.
- Manage the Room Condition Report (RCR) process to ensure that RCRs are completed throughout the year, during opening, room changes, and mid-year arrivals; facilitate the Health and Safety Inspection processes, including all THD functionality, communication, billing, and reporting.
- Generate administrative reports, evaluate assessment data, and conduct housing research as needed.
- As…
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