Admissions Operations Coordinator

The University of Texas Permian Basin's Department of Admissions welcomes applications for the position of Coordinator for Admissions Operations

Salary Range

The Coordinator for Admissions Operations supports accurate, timely, and student-centered undergraduate admissions by coordinating recurring application, credential, transfer-credit, and admissions-processing workflows. The position maintains high-volume confidential records, applies approved admissions and transfer-credit standards, manages assigned operational tools and queues, monitors data quality and workflow exceptions, coordinates Direct Admissions and change-of-entry/withdrawal processing, provides admissions guidance to prospective students, and supports day-to-day direction and training of Admissions Student Leaders as assigned.

Working independently within established procedures, the Coordinator identifies recurring operational issues, recommends process improvements, and escalates policy, academic-equivalency, admissions-exception, personnel, and enterprise-system decisions to the Director or other authorized offices.

• 1. Verify incoming application materials, transcripts, test scores, and related documents for authenticity, correct student matching, completeness, and data accuracy; coordinate correction or escalation of discrepancies.
• 2. Coordinate recurring Direct Admissions processing, including required materials, applicant records, campus delivery steps, status tracking, and follow-up within established procedures.
• 3. Coordinate Change of Entry and application-withdrawal processing; maintain accurate supporting records and ensure transactions are completed or escalated according to approved procedures.

• 4. Apply approved core-curriculum, transfer-credit, and equivalency standards to incoming coursework; identify nonstandard or unresolved coursework and route it to the authorized academic or admissions authority.
• 5. Maintain the EAB Transfer Credit Calculator using approved equivalencies and data standards; perform recurring quality review, document identified issues, and coordinate authorized updates.
• 6. Maintain and review academic records, support degree-audit and course-entry accuracy, and explain documented results or next steps without independently approving academic exceptions or graduation requirements.

• 7. Process and maintain admissions records, correspondence, forms, reports, and transactions in People Soft and related approved systems with confidentiality and accuracy.
• 8. Monitor assigned admissions-automation workflows and outputs, identify failed or inconsistent transactions, document issues, support testing and validation, and coordinate correction with the Director and designated system owners.
• 9. Develop and maintain the Admissions Operations Manual, recurring quality-control checklists, operating procedures, exception logs, and status reports for assigned admissions workflows; collaborate with Institutional Research (IR) and Recruitment to document and maintain process charters for new or revised admissions operations; lead training for Admissions Operations and Recruitment teams on current operations, procedures, and process changes; analyze recurring issues and recommend process improvements.

• 10. Provide admissions counseling and clear process guidance to prospective students, families, and staff regarding established application requirements, document needs, deadlines, status, and next steps.
• 11. Resolve routine admissions-process questions and operational issues within established authority and coordinate referrals or escalations when policy interpretation, academic judgment, or exception approval is required.
• 12. Communicate complex or adverse information with tact and accuracy while maintaining confidentiality and documenting required follow-up in approved systems.

• 13. Provide day-to-day work direction, training, coaching, scheduling coordination, and quality review for Admissions Student Leaders as assigned; upscale formal performance or personnel matters to the Director.
• 14. Review recurring operational workload, data-quality concerns, service issues, and process exceptions; identify root causes within assigned workflows and recommend practical improvements.
• 15. Coordinate with Admissions,…