Product Manager

Company Overview:

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values:
People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Flowserve is seeking an entrepreneurial Digital Product Manager, Specialist to serve as the strategic owner of the aftermarket digital strategy within S&S. In this role, you will define and execute the 1-, 3-, and 5-year roadmap for digital tools, technologies, and customer-facing solutions that enhance the aftermarket experience and create value across Flowserve’s service portfolio.

You will identify and develop digital offerings that improve visibility, ease of doing business, asset performance, and service delivery for customers. This may include capabilities such as asset-health insights, repair and service turnaround-time visibility, installed-base management, e-commerce enhancements, and other digital experiences that complement Flowserve’s repair and service offerings.

As an individual contributor, you will partner closely with product managers supporting the ACV and IV portfolios, IT, commercial teams, QRC operations, and other stakeholders to align digital-product development and execution with customer needs, go-to-market strategies, and business priorities.

• Own and execute the 1-, 3-, and 5-year digital product strategy and roadmap for the S&S aftermarket portfolio.

• Identify, evaluate, and prioritize digital tools, technologies, and customer-facing offerings that improve customer experience, service delivery, and business performance.

• Develop digital offerings that complement Flowserve’s repair and service portfolio, including asset-health insights, repair and service turnaround-time visibility, installed-base views, e-commerce capabilities, and related digital solutions.

• Lead product discovery activities, including Voice of Customer research, user feedback, market analysis, and competitive assessment, to identify customer pain points and digital opportunities.

• Translate customer, commercial, and operational requirements into clear product requirements, business cases, roadmaps, and prioritized development initiatives.

• Partner with IT and relevant technology teams to align digital-product execution, delivery timing, architecture, and implementation plans with business and go-to-market objectives.

• Collaborate with ACV and IV product managers to identify shared digital opportunities and ensure digital offerings support broader product and aftermarket strategies.

• Work with commercial, QRC, operations, and service teams to define adoption plans, customer value propositions, launch strategies, and performance measures for new digital offerings.

• Support end-to-end digital product lifecycle management, from concept development and business-case creation through launch, adoption, enhancement, and retirement.

• Monitor key performance indicators for digital offerings, including customer adoption, user experience, commercial impact, revenue potential, and operational value.

• Use market, customer, and business insights to recommend investment priorities, product enhancements, and new…