Admissions Counselor

Job Title: Admissions Counselor I

Agency: Texas A&M International University

Department: Graduate School

Job Location: Laredo, Texas

Proposed Minimum Salary: $16.00 hourly

Job Type: Staff

The Admissions Counselor I, under general supervision, identifies, recruits, and contributes to increasing the population of admitted, enrolled, and underrepresented students.

• Identifies, recruits, and contributes to increasing the population of admitted, enrolled, and underrepresented students.
• Coordinates with high school counselors to facilitate the applications process.
• Participates in recruitment activities, such as campus trips, application nights, and designated area projects.
• Tracks and follows up with targeted students and parents.
• Advises prospective students about admissions statuses, policies, and office programs. Disseminates admissions information. May develop publications.
• Conducts on and off campus public speaking and maintains related records.
• Reviews admissions applications.
• Works directly with applicants and their parents to resolve extenuating circumstances, complaints, and appeals of admissions denials.
• Completes reports on programs/projects. Plans and coordinates events including accommodations, itineraries, meals, speakers, and maintains records.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

• Disseminate information about graduate functions including admissions, thesis, financial assistance, academic standing, and other relevant information.
• Advise prospective students about admissions and registration requirements, academic support programs, support services, and federal, state, and institutional policies/procedures.
• Process domestic and international graduate applications and required documents for graduate admission.
• Assist students through application process for record completion and registration.
• Assist with transferring data from multiple technological systems into the university’s student information system. Data includes electronic test scores, applications for admission, and/or transcripts.
• Run reports to verify data accuracy and perform data checks for completed and enrolled student records.
• Participate in local/regional outreach efforts for graduate students and increase involvement in additional enrollment management processes
• Receive/route/respond phone and email inquiries.
• Perform other duties as assigned.

• Education - Bachelor’s degree in applicable field.
• Experience - No prior experience required.

• Two or more years of experience in student services, advising, retention, public relations, customer service or other related area.
• Customer Service and data management experience in higher education.
• Experience using Banner Student Information System, MS Office, and Degree Works.

Knowledge of:

• Word processing, spreadsheet, and database applications.
• Admissions functions of higher education.

Ability to:

• Multitask and work cooperatively with others.
• Excellent verbal and written communication skills.

• Bilingual (English/Spanish) skills.
• Communicate effectively, orally and in writing.
• Interact effectively and professionally with the public, students, and university community.
• Plan, organize, and perform tasks accurately and independently.
• Must possess strong time-management skills.
• Maintain confidentiality and abide by federal, state, system, and institutional rules and regulations.
• General office and division practices and procedures.
• Make presentations to public, students, and university community regarding the Graduate School.

None.

None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position generally…