Technical Resource Manager

This role is based in Laredo Texas.

The On-Site Technical Resource is the daily technical presence supporting Schneider Electric's Energy Manager and the TAMIU Campus Operations team. This hands-on role helps maintain safe, reliable, efficient operation of campus HVAC, hydronic, electrical, irrigation, and building automation systems. The resource serves as a first responder for mechanical and controls issues, performs practical troubleshooting and basic repairs, coordinates specialty contractors, documents work, and supports continuous optimization of the central utility plant and connected campus facilities.

• Serve as Schneider Electric’s day-to-day on-site technical contact for equipment, controls, comfort, and facility-system issues.
• Respond to service requests and alarms; investigate symptoms, identify likely root causes, stabilize conditions when appropriate, and coordinate resolution through the correct internal or external resource.
• Operate and troubleshoot campus HVAC systems, including chillers, cooling towers, boilers, pumps, air-handling equipment, make-up air units, exhaust systems, VFDs, and chilled-water and heating-hot-water distribution.
• Monitor, navigate, and support operation of campus building automation systems, including Siemens, Trane, JCI, and Schneider Electric Eco Struxure Building Operation as deployed.
• Check field devices and controls, including sensors, actuators, valves, dampers, controllers, relays, safeties, and communication components; verify correct operation after service or replacement.
• Perform basic HVAC and controls maintenance and minor repairs using hand tools, a multimeter, and other appropriate test equipment within training, authorization, and safety requirements.
• Assist with installation, replacement, checkout, recommissioning, and documentation of controls devices and related equipment.
• Support commissioning and functional verification of control sequences, schedules, setpoints, alarms, and equipment operation.
• Help maintain efficient central plant operation, including equipment staging, scheduling, demand-management activities, and implementation of approved operating strategies.
• Use available analytics and monitoring platforms, including Building Advisor, Resource Advisor, power monitoring, and work-order or asset-management tools, to identify faults, prioritize work, and document outcomes.
• Coordinate planned maintenance, repairs, service interruptions, contractor access, inspections, and equipment replacement activities with TAMIU personnel and the Schneider Electric team.
• Provide technical oversight and field coordination for mechanical and controls subcontractors, confirming work scope, site readiness, progress, and operational turnover.
• Maintain timely records of service calls, findings, actions, parts, contractor activity, equipment status, and unresolved risks; provide concise updates to affected stakeholders.
• Support the Energy Manager with performance reviews, trend analysis, energy-saving opportunities, Key Operating Savings Strategies, and recurring client reporting.
• Participate in emergency response and periodic after-hours phone or on-site support when campus operations require escalation.
• Assist with technical training for TAMIU personnel and Schneider Electric team members, and contribute to operating procedures and site documentation.
• Maintain a visible, professional presence on campus and build productive relationships with facility staff, administrators, building representatives, vendors, and contractors.

• Safety first: follow TAMIU and Schneider Electric safety, environmental, lockout/tagout, and access requirements.
• Campus continuity: prioritize issues affecting life safety, power, central plant reliability, occupied-space comfort, research, instruction, and critical operations.
• Root-cause resolution: move beyond temporary resets by documenting causes, corrective actions, and follow-up needs.
• Energy and operational efficiency: identify unnecessary overrides,