Teller Mines

Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected valued and have an opportunity to contribute to the companys success. As a Teller Full Time you will provide exceptional customer service accurately perform high volume customer banking transactions educate customers on innovative technology and develop banking product referral opportunities through strong customer relationship skills.

This position within PNCs Retail Branch Banking Network is based in Laredo Texas at the Mines branch.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology tools and resources.
• Applies product and procedural knowledge to solve customers problems.
• Adheres to all policies and procedures demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.
• To learn more about this and other opportunities on our team Watch this video .

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications / licensures needed to be successful in this position.

Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales

Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs

Roles at this level typically do not require a university / college degree high school diploma GED or any significant experience or product knowledge to accomplish primary duties. Prior experience is not lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

No Degree

No Required Certification(s)

No Required License(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans;

dependent care reimbursement account; back‑up child / elder care; adoption surrogacy and doula reimbursement; educational assistance…