Animal Service Officer II; B272931-11 Animal Control

Provide day-to-day field supervision and hands-on animal control services to protect public safety and animal welfare. Assign patrol routes, respond to high-priority calls, train Animal Service Officer I staff, enforce Chapter 6 ordinances and Texas statutes, administer vaccinations/treatments, and liaise with partner agencies during routine and emergency incidents.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Develops and implements a community-focused patrol model focusing on engaging and educating the community in animal related care.
• Understands the City of Laredo Animal Control ordinances and state laws regarding animals.
• Develops curriculum and teaches classes to field and shelter staff relating to ordinance compliance, cruelty investigations, and disaster response.
• Prepares for and coordinates with Laredo' Emergency Management for any type of disaster which might require the assistance of field services.
• Provides guidance to agency needs related to court cases and court holds.
• Oversees daily audit of field activity to ensure all paperwork is completed accurately, and follow-ups are scheduled and conducted in a timely manner.
• Flags any unusual activity and ensures issues are resolved quickly and professionally.
• Ensures that calls for service are investigated, corrected, and complete before being finalized and filed.
• Provides a safe work environment for animals and employees.
• Interacts with the public in a professional and knowledgeable manner to maintain public confidence and safety; speaks at schools and to other community groups concerning animal control services.
• Provides direction and assistance on complex, controversial or politically sensitive field services cases.
• Directs the preparation of detailed and comprehensive technical reports.
• Represents the field service as requested on legislative matters as a spectator and/or witness on legislative matters.
• Develops professional, cooperative relationships with law enforcement and other animal control agencies who operate within the city.
• Prepares staff for court appearances, testimony, and depositions when needed so that information is presented accurately and professionally.
• Reviews and approves purchase requests for department needs and essentials.
• Drafts and files motions on behalf of the agency.
• Lead field patrols; assign Animal Service Officer I routes; respond priority calls; ensure humane capture, transport, and shelter intake.
• Trains and mentors Animal Service Officer I staff on ordinance compliance, evidence handling, courtroom testimony, and PPE use.
• Administers or oversees vaccinations, medications, microchipping, and quarantine monitoring and documents in shelter software.
• Investigates cruelty and bite cases; gathers evidence, prepares case files, and expert reports, and testifies in court.
• Coordinate emergency response with Fire, Police, and Emergency Management (i.e., disaster evacuation; mass seizures).
• Community outreach at local schools, HOA meetings, media briefings, promote rabies prevention, and responsible pet ownership.
• Approves purchase order requests, tracks fuel and PPE inventories; drafts affidavits or motions for court holds.
• Will be required to drive a City vehicle for city business use.
• Performs other duties as assigned.

• Skilled in media relations management and public relations strategies.
• Skilled in advanced public speaking skills; effective presentation abilities.
• Ability to work on weekends.
• Ability to effectively coach and provide adult instruction.
• Ability to perform data entry processes with accuracy.
• Ability to conduct inter-agency communications.
• Ability to conduct analytical and systematic methods for proper investigations.
• Ability to gather complex data, analyze, and present clear communication through report writing.
• Ability to build and maintain effective working relationships with others.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas…