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Patient Champion

Job in Laredo, Webb County, Texas, 78045, USA
Listing for: Universal Health Services
Full Time position
Listed on 2026-10-13
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Champion

Doctors Hospital of Laredo in Laredo, TX seeks a Patient Experience Coordinator to drive patient perception improvements through data-informed strategies and staff education. You will support service excellence initiatives, patient advocacy programs, and regulatory-compliant complaint resolution while fostering a WOW culture of care.

The role collaborates with DHL management to deploy improvement plans, monitor Press Ganey/HCAHPS metrics, and provide ongoing staff education on AIDET and service

We invite applications for the Patient Experience Champion position located in Laredo, TX, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Laredo, TX, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, Other.

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