Caseworker; B276043-1 Community Mental Health

Provide case management, social services support, and education to clients regarding mental health. Will team up with the Licensed Professional Counselor (LPC) and medical team to assure the continuum of care, wellness, and prevention on improving healthier outcomes. Provides case management plans to assist clients on improving their care and providing access on support care services they are eligible for. Advocates, monitors, and maintains the strict confidentiality of the clients' behavioral health progress in relation to their mental health.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides case management intervention social services.
• Evaluates and conducts assessments using standardized tools.
• Engagesin harm reduction counseling related to substance use/abuse,sexual health risks, and mental health.
• Enters behavioral health related data into electronic database.
• Generates program level reports on project activities.
• Provides risk reduction education and documents the accuracy and completeness of information provided to link individuals to services.
• Interviews and screens clients to gather information for referral to appropriate agencies for medical or social services; ensures accepted interview practices are applied.
• Maintains updated contact information to agencies, referrals are made to and stay up to date on the services agencies provide.
• Evaluates information obtained from interview with client; identifies needs through social assessments or expressed concerns.
• Describes available resources and services to clients; provides referrals to proper organizations; ensures information provided is accurate and appropriate based on the client'sneeds.
• Visits client at place of residence when client lapses appointment with therapist; doctor or nurse practitioner.
• Composes monthly narrative reports summarizing monthly activities; ensures the accuracy, completeness, and timeliness of the same.
• Documents accurate and complete notes to allow for better case management and to review charts to monitor each client's progress.
• Assists clients in getting financial assistance and transportation for out-of-town medical appointments.
• Assists all integrated behavioral health clients, including walk-in clients, needing assistance with applications, housing services, or other services.
• Assists the walk-in clients needing assistance with applications, housing services, or other services.
• Serves as advocate for client's rights within the community.
• Maintains personal information on clients, patients, businesses, or personnel in strict confidential manner as per City of Laredo Health Department's policies.
• Must follow all rules of telephone courtesy and HIPPA in all telephone communications.
• Will be required to drive a City vehicle for City business use.
• Performs other duties as assigned.

• Knowledge of case management skills.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledgeofchronic disease outreach.
• Knowledge of counseling principles, methods, and instructional techniques.
• Knowledge of available community social service resources for referral of clients.
• Knowledge of the principles, methods, techniques, and practices of social work and health services of community resources and how to use them effectively and creatively.

• Ability to work cooperatively and effectively with other professional groups to exercise tact, initiative, and good judgment in dealing with people.
• Ability to prepare reports and recommendations for administrative use.
• Ability to document efforts in assisting with the establishment and implementation of the health care plan.
• Ability to assess client needs and their situations with accuracy and clarity.
• Ability to apply case management procedures.
• Ability to…