Caseworker; B276111-1 HIV Ryan White Part C
Listed on 2026-10-18
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Healthcare
Community Health, Health Education & Promotion
This position is grant funded. Therefore, it is solely dependent of availability of grant funds.
The Ryan White Case Manager develops and or implements a health care service plan through comprehensive case management procedures; involves the client and family in the care plan; ensures that clients have an understanding of and responsibility of the plan; provides access to medical care; assists with providing supportive services; clarifies the function and responsibilities of the health care team staff members;
assists the clients in overcoming barriers to their care; serves as the clients' advocate in the health care system; monitors the clients' progress in relation to the care plan and determines if modification is needed; maintains confidentiality of each case.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
- Provides case management intervention social services.
- Provides HIV/AIDS testing for clients in clinic and risk education to people living with HIV.
- Evaluates and conducts assessments using standardized tools.
- Engagesin harm reduction counseling related to substance use/abuse,sexual health risks, and mental health.
- Generates program level reports on project activities.
- Provides risk reduction education and documents the accuracy and completeness of information provided to link clients to services.
- Interviews and screens clients to gather information for referral to appropriate agencies for medical or social services; ensures accepted interview practices are applied.
- Evaluates information obtained from interview with client to identify needs and barriers.
- Describes available resources and services to clients; provides referrals to proper organizations; ensures information provided is accurate and appropriate based on the client'sneeds.
- Visits client at place of residence when client lapses office, medical or follow up appointments.
- Composes narrative reports summarizing monthly activities; ensures the accuracy, completeness and timeless of the same.
- Documents accurate and complete notes on client's progress or needs; inputs in TCT Program.
- Monitors and reviews client's charts for proper documentation on file.
- Assists walk-in clients needing assistance with applications, housing services, or other services.
- Serves as advocate for client's rights within the community.
- Maintains confidentiality as per City of Laredo Health Department's policies and procedures.
- Phlebotomy training is preferred.
- Administers HIV and STI testing for clients in clinic and out in the community through rapid testing or venipuncture.
- Conducts brief risk assessments and assist clients in creating individualized prevention plans based on their test results.
- Assists with patient assistance program applications for PrEP and PEP; conducts follow-ups with client. Gather needed documentation for application process.
- Collects and processes blood (finger-stick and venipuncture) and STI specimens, and prepare specimens for laboratory processing.
- Provides HIV test results to clients.
- Provides clear, understandable, current, and accurate information to clients, consumers, and community members.
- Provides information in a way that demonstrates respect, active listening skills, empathy and patience in a non-judgmental, stigma-free way.
- Provides HIV and STI education services to individuals in community health center/clinic setting and community settings reaching individuals at high-risk for HIV infection.
- Provides culturally relevant and culturally appropriate services at adult-themed venues catering to gay/bisexual men.
- Identifies individuals who know they are HIV-positive but are not in HIV medical care by receiving referrals, utilizing organizational information about missed appointments, and conducting outreach at various community organizations and venues.
- Provides crisis and short-term intervention for individuals as needed; ensures that clients requiring immediate crisis counseling receive appropriate linkage to licensed professionals.
- Serves as advocate for clients within the community.
- Complies with all program protocols; including those regarding confidentiality of client information.
- Enteres client data into existing database systems; maintains client files.
- Completes continuing education as required by the Texas Department…
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