General Manager

Hotel General Manager

Join the leadership team at La Posada Hotel in Laredo, TX, where we are committed to providing exceptional guest experiences and fostering a dynamic, collaborative work environment. We are seeking a dedicated and experienced Hotel General Manager to oversee daily operations, drive business growth, and uphold the highest standards of service and hospitality.

• Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and sales.
• Develop and implement strategic plans to achieve revenue targets, improve guest satisfaction, and enhance operational efficiency.
• Lead, motivate, and manage staff to ensure a high‑performance team aligned with the hotel’s standards and values.
• Monitor financial performance, prepare budgets, and control expenses to maximize profitability.
• Ensure compliance with safety, health, and regulatory standards.
• Foster positive relationships with guests, vendors, and community partners.
• Handle guest inquiries, complaints, and special requests with professionalism and promptness.
• Maintain a strong focus on quality assurance and continuous improvement initiatives.

• Proven experience as a Hotel General Manager or in a senior hospitality management role.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem‑solving abilities.
• Financial acumen with experience in budgeting, forecasting, and financial analysis.
• Knowledge of hotel management software and property management systems.
• Ability to work under pressure and adapt to changing priorities.
• High school diploma or equivalent; a degree in hospitality management or related field is preferred.
• Valid driver’s license and ability to travel as needed.

At La Posada Hotel, we value a culture of excellence, innovation, and guest‑centric service. We offer opportunities for professional growth, a supportive team environment, and competitive benefits. If you are passionate about hospitality and ready to lead a vibrant team, we invite you to apply and become part of our success story.