Bilingual Housekeeping Supervisor — Training & Operations Leader

The Housekeeping Supervisor reports to the Housekeeping Manager and is responsible for assisting with all duties of the housekeeping operation and cleanliness levels in all areas of the property.

Responsibilities include:

staff training, scheduling and supervision. This position requires strong attention to detail and leadership skills.

• Bilingual English/Spanish REQUIRED
• Experience in private club or hotel environment preferred.
• 3 - 5 years relevant work history REQUIRED

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Conducts orientation training and in-service training to explain policies, work procedures, and demonstrate use and maintenance of equipment with new hires
• Responsible for staff performance reviews, in the absence of the Manager.
• Reviews and prepare or assist with scheduling of staff members.
• Reports all maintenance and repair needs to the maintenance department directly if needed.
• Coordinates work activities among departments, in the absence of the Manager.
• Maintains inventory of stock to ensure adequate supplies.
• Makes recommendations to the Manager to improve service and ensure more efficient operation.
• Performs standard cleaning duties.
• Issues supplies and equipment to workers.
• Establishes standards and procedures for work of housekeeping staff.
• Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.
• Additional duties as assigned.