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Guest Experience Concierge; Events

Job in Laredo, Webb County, Texas, 78040, USA
Listing for: Walters Hospitality
Full Time position Listed on 2026-11-10
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR

Job Description & How to Apply Below

Position: Guest Experience Concierge (Events)

Walters Hospitality is seeking a Concierge Specialist in the Dallas-Fort Worth area. This full-time, non-exempt hourly role places you as the first point of contact for couples and event clients, guiding them through venue options and services with warmth and precision.

You will manage inquiries via phone, email, and text, document interactions in the CRM, and maintain follow-up cadences to convert leads into tours while upholding our exceptional hospitality standards.

Join us at Walters Hospitality as our next Guest Experience Concierge (Events) in TX, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Experience Concierge (Events) role in the description above.

We appreciate your interest in this position.

Join Walters Hospitality and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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