HR Generalist; bilingual English​/Spanish

The HR Manager serves as a trusted partner to employees and leaders within the HR Service Center framework, providing expert guidance on performance, conduct, and attendance matters. This role is responsible for resolving employee relations issues, ensuring consistent application of policies, and addressing HR compliance concerns. They will collaborate closely with front-line and regional leaders, COEs, Employee Relations, Legal and People Business Partners.

• Provides guidance to managers and employees on sensitive HR matters including performance, conduct, and workplace conduct concerns, ensuring consistent application of policies and procedures.
• Coach and advise front-line and regional leaders on complex HR issues, policy application and performance management strategies.
• Influence stakeholders to drive balanced outcomes that support both business needs and employee experience.
• Serve as an escalation point to HR Service Center agents to advise on complex case handling, policy interpretation, and resolution strategies.
• Partner with People Business Partners to identify trends and recommend improvements that enhance the employee experience are in alignment with business strategies.
• Contribute to continuous improvement of HR Service Delivery through feedback, insights and process optimization.

• Minimum 5 years of progressive experience in HR experience, including 2-3 years focused on employee relations or workplace issue resolution.
• Strong knowledge of employment laws, HR compliance, and employee relations best practices.
• Strong problem-solving and decision-making skills, especially in high-pressure, time-sensitive situations.
• Bilingual proficiency in English and Spanish is required.

• As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability - Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• Perk Spot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.