Solutions Architect

The Solution Architect is a senior technical professional responsible for the design of Alterman's network, cloud, and infrastructure solutions and serves as a liaison between business stakeholders and the Technology Department to ensure business requirements are incorporated into technical solutions. This role collaborates with Program Management, operations, and business leaders during the initial planning stages of technology initiatives, including the establishment of new offices and job sites, to identify requirements across Cybersecurity, Infrastructure, Service Desk, Business Applications, Software Development, and Business App Enablement.

• Represents the Technology Department in early planning with Program Management and business teams for new offices, job sites, projects, and business initiatives.
• Leads intake and discovery sessions to capture business, technical, security, and support requirements from the start.
• Develops cost estimates, lead times, and technology budgets for inclusion in project plans and job costing.
• Translates business objectives into clear technical requirements, defined scope, and a technology readiness timeline.
• Designs LAN, WAN, wireless, and SD-WAN solutions, including ISP circuit selection, cellular and satellite backup, and temporary job site connectivity.
• Designs Microsoft Azure and hybrid cloud solutions, including networking, hosting, identity integration, and cost management.
• Designs server, virtualization (Nutanix AHV, VMware, Hyper‑V), storage, and backup and disaster recovery solutions.
• Designs endpoint, VoIP and Teams telephony, print, and physical security infrastructure (cameras, access control) for offices and job sites.
• Maintains reference architectures for repeatable builds such as permanent offices, field offices, job site trailers, and data center expansion.
• Develops and maintains technical documentation, including requirements, solution designs, network and architecture diagrams, bills of materials, implementation plans, and handoff packages to support execution by the appropriate Technology teams; serves as an escalation point for complex design decisions.

• Identifies identity and access requirements, determines security monitoring and vulnerability management needs, and verifies compliance with applicable customer and contractual requirements.
• Determines network hardware, connectivity, wireless coverage, hosting, backup, endpoint management, and physical security requirements.
• Identifies device procurement, user onboarding, equipment, ITSM configuration, and field support requirements.
• Assesses application access, system integration, licensing, contractual impacts, and configuration management requirements.
• Identifies system integration, data, reporting, and automation needs and documents requirements for the development team.
• Assesses user training and adoption needs and identifies necessary business process changes.

• Hands off approved designs to each Technology team with defined tasks, owners, and dates; tracks readiness against project milestones.
• Submits and coordinates changes through the Change Management process and escalates risks, dependencies, and gaps.
• Ensures solutions meet Cybersecurity standards, are documented, and are transitioned to the Service Desk before go‑live.
• Maintains the technology intake process and readiness checklist; conducts post‑implementation reviews and updates standards.
• Participates in vendor evaluation, hardware/software purchases, contract review, and technology roadmaps.

Performs other duties as assigned.

• Minimum of 7 years of…