IT Service Desk Analyst - 1st Line IT Support
Listed on 2026-11-05
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IT/Tech
HelpDesk/Support, IT Support, IT Business Analyst, Technical Support
Creative ITC is seeking a Service Desk Analyst to join its US IT support team. You will triage and resolve end-user issues across hardware, software, and network domains, acting as the first contact for all IT problems. You’ll manage tickets, provide remote help, and maintain clear updates for users.
You will also help maintain knowledge bases and contribute to continuous improvement initiatives, ensuring high user satisfaction and strong SLA performance.
The IT Service Desk Analyst - 1st Line IT Support position in the IT & Technology field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Desk Analyst - 1st Line IT Support role in the description above.
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