Sr Project Manager

Job Title: Sr Project Manager

Location-Type: Remote - Austin, TX or anywhere in TX highly preferred

Start Date: 3-4 weeks from verbal offer

Duration: Contract, 6 months with potential to extend

Compensation Range: $48-$71/hr W2

Benefits: Eligible for Health, Dental, Vision, and 401K

Visa Sponsorship: Not eligible for visa sponsorship

This role serves as a customer-facing project manager within the client's Professional Services team, responsible for delivering implementation, migration, and professional services engagements across the organization's products and solutions.

• Manage a portfolio of 15-20 concurrent customer engagements from kickoff through formal closure
• Own scope, schedule, and budget against a Statement of Work or Service Delivery Description, tracking hours, burn rates, and changes through a formal change request process
• Select and apply the appropriate delivery methodology (waterfall, agile, or hybrid) for each engagement in alignment with PMI standards
• Run customer-facing governance including kickoff meetings, project plans, status reports, RAID logs, and executive updates
• Coordinate cross-functional teams including consultants, solutions engineers, account executives, CSMs, support, and partners to remove blockers and keep work on track
• Manage risks and escalations, including migration and cutover risks, raising issues early with clear options and recommendations
• Maintain accurate project data in Jira, Salesforce, and PSA tools to provide leadership with visibility into project health, utilization, and forecasting

• 5 years of project management experience, including 3 years managing customer-facing projects in professional services, consulting, or implementation delivery at a technology or SaaS company
• Proven experience managing 10 concurrent projects with accountability for scope, schedule, budget, and customer satisfaction
• Hands-on experience delivering against an SOW or service description, including managing change requests and project financials (hours, burn rate, and forecasting)
• Working knowledge of waterfall, agile, and hybrid delivery methodologies, as well as PMI/PMBOK practices
• Technical literacy in networking and security concepts (e.g., DNS, CDN, WAF, DDoS, Zero Trust/SASE) with the ability to follow technical discussions and understand migration dependencies
• Proficiency with Jira, Salesforce, and a PSA tool (e.g., Certinia, Kantata, Service Now SPM), alongside Smartsheet or MS Project

• PMP or CAPM certification; agile certification (e.g., PMI-ACP, CSM, or SAFe)
• Delivery experience at a cybersecurity, networking, or cloud provider
• Experience migrating customers from competing CDN, security, or SASE vendors
• Bachelor's degree in business, information technology, a related field, or equivalent experience