Account Manager

Job Description

The purpose of this job is to manage relationships with fuel buyers and service a portfolio of accounts under broad supervision.

• Promote and sell a portfolio of products, services and solutions, and problem solve while maintaining customer service by building relationships with current fuel buyers
• Coordinate with management to establish and meet or exceed quotas
• Analyze sales statistics to determine sales potential and inventory requirements
• Coordinate and collaborate with company stakeholders to maximize opportunities to meet SMART gallon and profit goals
• Offer consultations with subject matter experts to customers
• Manage accounts toward SMART gallon and profit goals
• Respond to inquiries, cancellation requests, and sales requests in a timely manner and address customers’ wholesale needs where appropriate
• Remain current with changes in fuel industry, delivery systems and competitor activity
• Acquire market intelligence to develop and modify strategies and tactics accordingly
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

• Bachelor’s degree and minimum one year sales experience preferred, or five years’ sales experience preferably in the trucking or fuel industry
• Understand fuel and trucking industry key concepts and terminology
• Thorough knowledge of company products and offerings
• Intermediate CRM (preferably Salesforce) skills
• Intermediate Microsoft Office skills
• Ability to negotiate and influence others
• Strong written and verbal communication skills
• Ability to analyze data and provide solid recommendations to enhance assigned book of business
• Advanced customer service skills
• Advanced problem and situation analysis skills
• Ability to work in a fast-paced, dynamic environment
• Internal networking and teamwork
• Travel required up to 100%
• General office work requiring sitting or standing for long periods of time, including on airplanes and in cars
• Bilingual Spanish highly preferred

• Nation-wide Medical Plan / Dental / Vision
• 401(k) and Flexible Spending Accounts
• Employee Fuel Discount
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay

All your information will be kept confidential according to EEO guidelines