Vice President, Public Sector Sales Executive

Team: Sales

Location: Austin, TX

Commitment: Full-Time

Workplace Type: remote

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

As Vice President, Sales Executive – Public Sector at TTEC Digital, working remotely, you’ll help create and deliver exceptional customer experiences while contributing to an award-winning employment experience and company culture. TTEC Digital helps leading organizations reinvent their businesses through customer engagement and digital transformation.

Reporting to the Vice President, Sales – Public Sector, you will leverage your deep understanding of government priorities, procurement processes, technology needs, and buying cycles to identify, qualify, and close new business opportunities across an assigned public sector market. Your focus will be either Federal agencies or State & Local governments and agencies.

You will sell TTEC Digital's portfolio of digital transformation, professional services, and systems integration solutions that improve customer and citizen experience. The portfolio includes solutions and capabilities across AWS, Google, Microsoft, Genesys, NICE, Cisco, Salesforce, Service Now, and other leading technology partners.

• Develop and execute a strategic growth plan to penetrate targeted Federal agencies or State & Local governments and agencies.
• Leverage established relationships and networks within your assigned market to identify, qualify, and advance new business opportunities.
• Maintain a strong understanding of agency missions, priorities, technology requirements, procurement cycles, budget planning, and decision-making processes.
• Generate new opportunities through proactive outreach, executive networking, partner engagement, and proposal development.
• Build and maintain trusted relationships with key decision-makers, influencers, procurement leaders, and technology stakeholders.
• Lead the development of compelling proposals and executive presentations that clearly communicate TTEC Digital's value proposition.
• Own opportunities throughout the sales lifecycle, from initial qualification through negotiation and close.
• Achieve or exceed assigned sales targets, pipeline expectations, and revenue goals.
• Apply knowledge of applicable government contracting vehicles, regulations, and compliance requirements to support successful pursuit and contract execution.
• Provide market intelligence to sales, marketing, solution engineering, and delivery leadership regarding agency needs, emerging trends, competitive threats, and new growth opportunities.
• Help shape TTEC Digital's capabilities and offerings to strengthen their relevance and competitiveness within the assigned public sector market.
• Collaborate across sales, alliances, solution engineering, legal, contracting, and delivery teams to ensure coordinated pursuit strategies and seamless execution.

• 10+ years of business development or enterprise sales experience in the public sector, with a successful track record selling into either the Federal market or State & Local government.
• Established relationships and a credible network within the assigned government market.
• Experience selling PaaS, SaaS, professional services, systems integration, or contact center and customer experience solutions.
• Deep knowledge of the contracting vehicles, procurement practices, regulations, and compliance requirements relevant to the assigned market.
• Strong understanding of digital transformation technologies, including cloud, data, AI, automation, and customer experience…