Maintenance Support Technician, Road Transport

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Location:

Laredo, TX

Division:
Road | Job Posting

Title:

Maintenance Support Technician, Road Transport US | Time Type:
Full Time

At DSV Road Transport, the field maintenance support technician provides on‑site, mobile maintenance and technical support across assigned regions to ensure safe, compliant, and efficient fleet operations. This role combines in‑depth Class 8 diesel and trailer repair knowledge with exceptional communication and customer‑service skills. The technician serves as a liaison between drivers, vendors, and internal departments while performing light repairs, coordinating service needs, and ensuring all maintenance activities meet DSV standards.

• Perform light repair and maintenance work on Class 8 tractors and trailers, including lights, mudflaps, hoses, minor mechanical adjustments, and DOT inspections.
• Respond to field service needs and driver breakdowns within assigned region, ensuring timely and safe resolution.
• Conduct equipment condition assessments and determine appropriate repair paths (mobile repair vs. shop/vendor).
• Initiate service and repair work by diagnosing issues, developing repair estimates, verifying warranty/service coverage, and writing repair orders (ROs).
• Maintain company‑provided tools, truck, and equipment in clean, safe operating condition.
• Serve as a mobile communicator and liaison between drivers, maintenance vendors, dispatch, and internal departments.
• Ensure driver concerns, equipment issues, and safety needs are accurately captured and communicated to vendors and internal stakeholders.
• Follow up with repair shops and vendors to verify recommended services are completed correctly and documented.
• Maintain strong, professional relationships with external repair partners to ensure timely and cost‑effective service delivery.
• Record accurate, detailed, and complete repair orders and service documentation.
• Enter ROs and maintenance data into required systems (e.g., service databases, internal tracking tools).
• Assist with manufacturer warranty processing when applicable.
• Support parts procurement as needed, including sourcing, ordering, and tracking materials.
• Prepare, coordinate, and maintain licensing, permitting, and compliance documentation for assigned equipment.
• Ensure timely submission of invoices and repair documentation to Accounts Payable.
• Perform other duties and projects as assigned to support fleet safety, uptime, and operational needs.

Education and/or Experience

• High School Diploma or GED
• Class 8 truck and trailer mechanical experience or working knowledge required.
• Valid Class A Commercial Driver’s License (CDL‑A) required.
• Must have and maintain a valid in‑state driver’s license with an acceptable driving record.
• Ability to troubleshoot issues and perform light repairs safely and effectively.
• 2+ years of diesel, tractor/trailer, or fleet maintenance experience.
• Ability to learn and utilize maintenance management and service database systems.
• Basic understanding of DOT regulations and FMCSA compliance standards.

Computer Skills

• Computer proficiency in Microsoft Office, Word, Excel.

Language Skills

• English (reading, writing, verbal)
• Spanish proficiency is preferred

Mathematical Skills

• Intermediate

Other Skills

• Must possess a valid Class A Commercial Driver's License
• Highly developed organizational and people skills
• Class 8 truck and trailer mechanical experience/knowledge
• Good communication skills are essential, as is the ability to…