Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. We are curious, creative, and always on the move.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Help clients by building relationships and inspiring confidence as you interact with them in person, over the phone, or virtually.
• Be the face of the team by answering phones, greeting clients in a personalized, friendly, and inviting manner, and matching clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences and ensure all client needs are met during service.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or at multiple locations.
• Sales or marketing experience.

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task, with strong organizational and time-management skills.
• Computer proficiency, including the ability to use Microsoft Office.

H&R Block believes in investing in our people and committing to their total well-being. Our benefit offerings support associates’ health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• to explore all available benefits.

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized on Best Companies lists.

You will be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail

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