Asesor de Servicio Automotriz​/Gestor de Servicio

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

We're a busy and fast growing automotive service center with lots of opportunity for growth. Family owned and operated 8 bay facility.

Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop.

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document vehicle issues
• Generate repair orders and provide detailed explanations of recommended services
• Communicate with technicians to ensure timely completion of repairs
• Provide estimates for automotive services and obtain customer approval
• Coordinate with parts department to ensure necessary parts are ordered and available for repairs
• Maintain accurate records of customer interactions and transactions
• Process payments and handle cash transactions

• Automotive service knowledge, including understanding of vehicle maintenance and repair processes
• Need to have a basic understanding of the anatomy of automobiles and how they work
• Must be able to operate a computer and type efficiently
• Strong and effective communication skills, both verbal and written
• Excellent customer service skills, with the ability to build rapport with customers
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficient in computer systems and software used for generating repair orders and invoices
• Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $70,000 - $100,000 per year , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Health insurance
• 401k matching

• Day shift

• Monday to Friday
• No weekends

• Service writing: 3 years (Required)
• Management skills not required but certainly a plus
• Experience in sales is a plus

Work Location:

In person

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document vehicle issues
• Generate repair orders and provide detailed explanations of recommended services
• Communicate with technicians to ensure timely completion of repairs
• Provide estimates for automotive services and obtain customer approval
• Coordinate with parts department to ensure necessary parts are ordered and available for repairs
• Maintain accurate records of customer interactions and transactions
• Process payments and handle cash transactions

• You must know how to dress nicely and keep good hygiene
• Must be able to operate a computer and type efficiently
• Automotive service knowledge, including understanding of vehicle maintenance and repair processes
• Strong communication skills, both verbal and written
• Excellent customer service skills, with the ability to build rapport with customers
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficient in computer systems and

Job Type: Full-time

Pay: $24.00 - $40.00 per hour , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

• Employee discount
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

• Day shift

• Monday to Friday
• No weekends

• Service writing: 3 years (Required)

Work Location:

In person