Child Support Case Processing Analyst
Listed on 2026-10-20
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Government
Government Administration
Child Support Case Processing Analyst
The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
This Revenue Specialist II - Child Support Case Processing Analyst position, on the Judicial Actions 2 Court Team, performs customer support and attends Court for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Preparing for and attending Court
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Minimum requirements include:
- Two years of experience processing information using a computer system.
- Two years of experience conducting research and analyzing information to make decisions.
- Two years of experience communicating with others to gather information.
Substitutions are possible with relevant education. This position requires routine travel for court attendance. Full-time (40 hours per week) position; standard workday of 8am – 5pm, Monday through Friday. This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
Salary: $38,760.36 - $45,004.08 / annually
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
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