Information Technologist - Infrastructure

Overview

GENERAL DESCRIPTION

Under the general direction of the Information Technologist Manager, members are expected to identify and resolve intermediate technology-based work problems of a nature that employees are unable to solve or overcome. Types of issues resolved include:
Enterprise Network Management, Desktop Management, Server Management, Architecture, Security Management, Incident Management, Financial Management, Project Management, Document Management, Service Management, Asset Management, Storage Area Network, and/or Middleware Management.

Specific duties are based on assignment. Work is reviewed through observation and results obtained.

Requires scheduled on-call availability.

Supervises Others: No

Qualifications

• Graduation from an accredited college or university with a Bachelor's Degree in Information Technology, Computer Science, Computer Technology, or related field
• Three (3) years related experience in information technology specific to the assigned discipline (i.e. application development, database administration, etc.) that includes customer service
• Or equivalent combination of education and experience
• Additional qualifications as identified by the assignment
• Must possess a valid Florida driver's license
• Consideration for this position requires a credit check

• Knowledge of standard office practices, procedures, policies, personal computers, operating systems and related software applications
• Skilled in managing personal daily activities and small to medium sized projects for self and others
• Skilled in use and application of reference materials to research and solve problems
• Skilled in the application of theory in resolving problems
• Skilled in applying new technologies, soft skills and procedures
• Ability to mentor teammates, lead teams, and facilitate groups to achieve success with others
• Ability to prepare and deliver effective presentations at various levels
• Ability to use diplomacy in dealing with difficult customers and delivery of services
• Ability to facilitate and foster open communication and cooperation within the organization and with customers groups in a team environment
• Ability to communicate effectively, both orally and in writing, with peers and others
• Ability to communicate with tact, patience and courtesy at all levels of the organization
• Ability to assist personnel with training of new technologies
• Ability to establish and maintain effective work relationships, both inside and outside of the division
• Ability to self-develop relevant job-related skill(s) for current role and partner with management on training plans and career path opportunities
• Ability to understand and follow specific instructions, priorities, policies and procedures
• Ability to identify, to take ownership of, and to troubleshoot and solve problems
• Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace

Applicants must be tobacco/nicotine-free during length of employment.

The Pinellas County Sheriff's Office strives to provide our employees with the best benefits possible. Some of the benefits are Annual Leave (120 hours), Health Insurance, Wellness Incentives, and Education Assistance Program.

The Pinellas County Sheriff's Office is an EEO/ADA employer and is committed to being a drug free workplace.

TO APPLY FOR THIS POSITION, VISIT OUR WEBSITE: https://(Use the "Apply for this Job" box below)..gov

Any questions can be directed to Human Resources at  or