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Director, Customer Operations

Job in Largo, Pinellas County, Florida, 34640, USA
Listing for: Formulated Solutions
Full Time position Listed on 2026-11-04
Job specializations:
  • Management
    Operations Management, Supply Chain & Logistics
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: Director, Customer Operations & Experience

Formulated Solutions in Largo, FL seeks a Director of Customer Operations to lead customer service and order management across sites. You will own the customer experience from order entry to post‑shipment follow-up, building consistent processes, capable teams, and clear performance metrics in a regulated contract manufacturing environment.

As the customer-facing link among Commercial, Planning, Operations, Logistics, Quality, and Finance, you will ensure timely decisions, visibility of customer

We are looking to fill the Director, Customer Operations & Experience position at Formulated Solutions in Largo, FL, United States.

Join us at Formulated Solutions as our next Director, Customer Operations & Experience in Largo, FL, United States.

We are currently recruiting a Director, Customer Operations & Experience for our team in Largo, FL, United States.

This is a strong position to take on the Director, Customer Operations & Experience role at Formulated Solutions.

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