Lead Plumbing Installer

Overview

We are committed to delivering exceptional plumbing service and outstanding customer experiences every day. As a Lead Plumbing Installer with Benjamin Franklin Plumbing, you’ll perform top-quality residential plumbing installations
, including fixtures, water heaters, pipes, drains, and treatment systems,
always treating customers with the utmost respect and attention
. This role includes on-the-job training, mentorship, and continuous learning
, while following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community
, and we’re looking for team members who share that same dedication.

We offer a comprehensive, competitive package designed to reward your expertise and support your future
:

• Weekly pay with the potential to earn $85,000+ annually

• Uncapped commission and performance-based incentives

• Full-time, year-round work

• 401(k) with employer match

• Choose from HMO, PPO, or HDHP medical plans

• Immediate access to benefits starting the first of the month after 30 days

• PTO & paid holidays

• Life Insurance, Short-Term and Long-Term Disability

• Health Savings Account (HSA) options

• Flexible Spending Accounts (FSA)

• Employee Assistance Program (EAP) with counseling, financial coaching, and more

• 24/7 telehealth services

• Fully equipped company truck, fuel card, tablet, and uniform provided

• Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest

• Tool program — access the tools you need, when you need them

• Employee referral program — $2,500 cash for referring qualified technicians

• 30% employee discount on services

• Ongoing training, development, and leadership programs

• Supportive work environment that prioritizes growth and teamwork

As part of Service Minds
, alongside Mister Sparky and One Hour Heating & Air Conditioning, you’ll have access to multiple career paths and long-term advancement opportunities
.

As a Lead Plumbing Installer, you will:

• Lead and perform high-quality residential plumbing installations, including fixtures, water heaters, pipes, drains, and water treatment systems

• Ensure all installations are completed with precision, code compliance, and customer satisfaction in mind

• Troubleshoot and resolve issues during installations, offering expert recommendations and solutions

• Deliver exceptional customer service by educating homeowners and providing system upgrade options

• Maintain clean, safe, and organized worksites and vehicles

• Document all work in Service Titan
  , including notes, photos, and installation details

• Ensure all safety protocols, local codes, and company standards are followed

• Coach and mentor apprentices or assistants on job sites

We’re looking for technicians who bring:

• 2+ years of hands-on residential plumbing installation experience

• Proven ability to lead jobs independently and communicate clearly with homeowners

• Familiarity with Service Titan or other dispatch/field service management software is a plus

• Valid driver’s license with a clean driving record

• Ability to pass a background check and drug screening

• Strong technical, leadership, and problem-solving skills

• Commitment to safety, integrity, and professional excellence

• Team-oriented mindset with a customer-first approach

At Benjamin Franklin Plumbing, you’ll work in a supportive environment that values your talent, helps you grow, and rewards your hard work
. We pride ourselves on creating a culture where employees feel empowered, respected, and part of a team that’s committed to excellence
.

If you’re passionate about delivering top-tier plumbing service and want a company that invests in your success,
apply today and start building your future with Benjamin Franklin Plumbing
.

At Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer
. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees
. We believe that every…