Front Office Coordinator, Primary Care​/Multi-Specialty; Larkspur

Front Office Coordinator, Primary Care/Multi-Specialty (Larkspur)

Apply for the Front Office Coordinator, Primary Care/Multi-Specialty, (Larkspur), Full-Time, Days role at Marin Health
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About Marin Health

Marin Health is an integrated, independent healthcare system with deep roots throughout the North Bay. We are an affiliation of UCSF Health, with a 327‑bed hospital in Greenbrae and 55 primary‑care and specialty clinics across Marin, Sonoma, and Napa counties. Marin Health is recognized as a top hospital nationwide and offers a blend of academic excellence and personalized care.

Job Description Summary

The Front Office Coordinator is essential to establishing an excellent patient experience. We seek a dependable, motivated team player with strong interpersonal skills and professional attitude to join our busy office. This role requires a lively, enthusiastic individual who can deliver personalized care while managing high demand at the front desk. Solid administrative experience, exceptional customer service, and a calm demeanor are essential.

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required, coordinates patient movement, and relays messages to staff and doctors.
• Prepares patient charts, scans and sorts documents into the electronic health record, and maintains office files.
• Assists with inventory of office supplies and upkeep of office equipment.
• Greets, registers, and verifies patient information, updating records in a prompt, pleasant manner.
• Assembles patient paperwork and submits referrals and authorizations as needed.
• Processes payments, balances copays, and prepares accurate reporting.
• Oversees the reception area, maintains patient confidentiality, and follows company best practices.
• Performs related duties as assigned; may work at multiple locations.

• Clear verbal and written communication in English.
• Knowledge of medical office procedures, basic arithmetic, and grammar.
• Proficient in using computers, fax, and copy machines.
• Ability to follow oral and written instructions and establish effective working relationships with patients, staff, and physicians.
• Ability to maintain meticulous records and confidentiality.

• High school diploma or GED required; business school or related training preferred.

• Minimum of 1 year progressive responsibility in a related role.
• Experience with electronic medical records; EPIC proficiency a plus.
• Computer proficiency:
  Microsoft Office.
• Bi‑lingual Spanish desired.

Reasonable Accommodation
Reasonable accommodation(s) to qualified individuals with disabilities are available. If an accommodation is needed, please contact Human Resources at 415‑925‑7040 or email Talent Acquisition to initiate the process.

Diversity Statement
Marin Health is a diverse community. We seek candidates prepared to contribute to our C.A.R.E.S standards—Communication, Accountability, Respect, Excellence, Safety—creating a healing environment for patients and colleagues. Vaccinations are a condition of employment: measles, mumps, varicella, seasonal flu, and ongoing COVID‑19 booster status are required unless exempted. We are committed to a healthy and safe environment.

Compensation
The compensation for this role is in compliance with applicable law. Selected candidate’s compensation will be based on skills, experience, and internal/market equity. The posted range ($22.50‑$31.50 per hour) reflects our minimum and maximum expectations for the position. All compensation decisions are ultimately determined according to our compensation philosophy and relevant agreements. For further detail, consult the Marin Health compensation philosophy document.