Front Office Coordinator, Physical Therapy; Larkspur), Per Diem

Front Office Coordinator, Physical Therapy, (Larkspur), Per Diem, Days

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About Marin Health

Marin Health is an integrated, independent healthcare system with deep roots throughout the North Bay. It includes Marin Health Medical Center, a 327‑bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. Marin Health is affiliated with UCSF Health and has received high praise and accolades, including being named one of the Top 250 Hospitals Nationwide by Health grades and earning a 5‑star rating from CMS.

Job Description Summary

The Front Office Coordinator is essential to establishing an excellent patient experience. This position requires a dependable, motivated team player with good interpersonal skills and a professional attitude to meet the high level of front‑desk demand. A lively, enthusiastic, and customer‑service‑oriented individual who can provide personalized care in a busy office is essential.

Pay Range

$22.50 - $27.00 - $31.50

Essential Functions And Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Provides support services to patients and medical staff, schedules appointments and admissions as required.
• Prepares patient charts and other office documents, scans and sorts documents into the Electronic Health Record.
• Attends staff meetings.
• Maintains files and assists in updating office systems.
• Inventories office supplies and assists in the care and maintenance of office equipment.
• Books, coordinates, and reschedules patient appointments; relays necessary messages to staff and doctors.
• Answers questions regarding patient appointments, prescriptions, and testing.
• Greets and registers patients promptly, verifies necessary information and updates patient records.
• Assembles patient's paperwork and forms for visits.
• Requests referrals and authorizations as needed and schedules specialists.
• Logs payments and balances receipts; ensures copays are balanced and reports are properly produced.
• Oversees the reception area, coordinates patient movement, and reports problems or irregularities.
• Maintains patient confidentiality.
• Adheres to “Best Practices” as introduced by the company or Practice Leader.
• Performs other related work as assigned or required.
• May require working in multiple locations.

Performance Requirements

• Knowledge, Skills and Abilities:
• Ability to speak, read, and write English clearly.
• Knowledge of medical office procedures.
• Knowledge of grammar, spelling, and punctuation.
• Knowledge of basic arithmetic for calculations, balancing, and reconciling figures.
• Skill in operating a computer, fax, and copy machine.
• Ability to read, understand, and follow oral and written instructions.
• Ability to speak clearly and concisely.
• Ability to establish and maintain effective working relationships with patients, employees, and doctors.

Qualifications

Education:

• High school diploma or General Educational Development (GED) certificate required.
• Completion of business school or related training, including computer courses preferred.

Experience:

• One (1) year of progressive responsibility and directly related work experience.
• Experience with and proficiency in electronic medical records; use of EPIC software a plus.
• Computer proficiency:
  Microsoft Office.
• Bi‑lingual in Spanish desired.

Accommodation: Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415‑925‑7040 or Talent Acquisition.

C.A.R.E.S. Standards

Marin Health seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust‑based environment for patients and colleagues.

Health & Immunizations

Marin Health requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment. COVID‑19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

Compensation

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with Marin Health’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

Equal Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

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