Head Baker​/Kitchen Manager BOH

Head Baker/ Kitchen Manager BOH – Susie Cakes Bakery

At Susie Cakes, we make old‑fashioned, sentimental dessert favorites, baked from scratch on site daily using the freshest ingredients. Our purpose is “Connecting through Celebration,” and we strive to create a warm, neighborhood–style bakery experience for our guests and community.

The Production Manager leads the culinary operation by baking and building delicious cakes and other baked goods. The role is responsible for ensuring the highest quality products are produced on time, training staff, supporting overall safety, and developing the culinary team in production management.

• Lead the team by motivating, training, and developing culinary staff in the production category through adherence to recipes and SOPs for cakes, cookies, pies, bars, puddings, butter creams, etc.
• Lead production of custom baked goods, developing and training skills in mixing, baking, and building.
• Assign daily production tasks to team members and ensure completion.
• Ensure all food is prepared, handled, and stored according to all required food safety code standards.

• Associate degree in Culinary, Baking or Pastry Arts preferred.
• At least 2 years of leadership experience in a team environment.
• Ability to work in multiple regional locations.
• Flexibility to adapt to schedules according to business needs.
• Must have reliable transportation and a valid driver’s license.

• Frequent walking, kneeling, bending, and reaching overhead.
• Ability to stand for extended periods of time.
• Ability to lift, move and carry up to 75 pounds.
• Must be able to taste product for quality assurance (e.g., buttercream, cake, cupcake batter, cookie dough).

• Serv Safe Manager Food Handler Certification.

• Flexible work schedule – Day shifts.
• Free non‑slip shoes (annually).
• Birthday month PTO with complimentary cake.
• Company holidays off (Thanksgiving, December 25‑27, and New Year’s Day).
• Medical, dental, vision insurance.
• Vacation, 401(k), FSA.
• Paid Sick Time, Referral Program.
• Pet rescue reimbursement and pet insurance.
• Flexible return to work schedule for maternity leave.
• Generous 50% discount on all desserts.

• Creates a fun, lively and celebratory environment.
• Demonstrates a “One team, One goal” philosophy.
• Works in an organized, deliberate, and fast‑paced manner.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.