Production Team Leader

The Production Team Leader is the line manager for the Process Leads and is accountable for creating the conditions that enable them to manage their teams and deliver safe, compliant and efficient pharmaceutical manufacturing. The role translates production priorities into clear expectations, equips Process Leads with the skills, knowledge, systems and capacity needed to deliver, and maintains oversight of performance without routinely taking over the activities owned by Process Leads.

As a visible senior production leader, the Production Team Leader coaches, challenges and develops Process Leads; removes barriers; assures the effectiveness of their leadership; and holds them accountable for results. Success is achieved through capable and empowered Process Leads who deliver production targets, GMP compliance, quality, safety, engagement and continuous improvement through their teams. The role also provides leadership cover in the absence of the Production Manager.

• Hold Process Leads accountable for ensuring activities within their areas comply fully with HSE requirements.
• Develop Process Lead capability to create a proactive safety culture in which hazards, near-misses and incidents are reported and addressed promptly.
• Coach and assure Process Leads in the quality of safety investigations and implementation of corrective and preventive actions.
• Ensure Process Leads sustain high standards of housekeeping and environmental compliance across manufacturing areas.
• Ensure Process Leads provide informed operational input to risk assessments, validation and qualification activities.

• Set clear expectations for GMP compliance and assure that Process Leads embed those standards across their teams.
• Build Process Lead capability to translate regulatory expectations, data integrity, contamination control and required operator behaviours into daily practice.
• Coach and hold Process Leads accountable for timely, high-quality non-conformance investigations and effective CAPA implementation.
• Ensure Process Leads maintain inspection-ready areas and are prepared to represent their operations during internal, customer and regulatory inspections.
• Role-model visible quality leadership and strengthen compliant decision-making at every leadership level.
• Ensure Process Leads oversee the accurate, timely and compliant completion of batch documentation by their teams and carry out effective first-line reviews in accordance with approved procedures.
• Create effective interfaces between Process Leads and Quality to support timely batch review, issue resolution and release activities.
• Equip Process Leads to plan, communicate and embed approved changes effectively within their teams.

• Translate short and medium-term production plans into clear priorities, standards and decision boundaries for Process Leads.
• Equip Process Leads to deliver output, yield and Right First Time (RFT) targets through effective daily leadership of their teams.
• Maintain oversight of area and shift performance, using coaching and constructive challenge to ensure risks, non-conformances and capacity constraints are identified and escalated appropriately.
• Set the standard for daily operational meetings, KPI reviews and visual management, enabling Process Leads to run these routines effectively.
• Ensure Process Leads have the information, skills and capacity to deploy resources effectively and maintain operational continuity.
• Coach Process Leads to resolve operational issues at the appropriate level, while acting as the senior escalation point for material risks or cross-functional barriers.

• Develop Process Leads to identify, prioritise and support continuous improvement opportunities by setting…