Universal Representative
Listed on 2026-01-12
-
Customer Service/HelpDesk
Bank Customer Service, Bilingual, HelpDesk/Support
Overview
- Salary Range: $17.77 - $22.21 Hourly
- Level: Entry
- Position Type:
Part Time - Job Shift: Day
- Education Level: High School
- Category:
Customer Service
Assists members in an Engagement Center setting or by using virtual technology. A UER I is responsible for providing exceptional service to our members by identifying and recommending appropriate products and service solutions based on the members’ financial needs. A UER I is responsible for a variety of services, including, but not limited to opening accounts, closing accounts, renewing certificate accounts, transactions, and assisting members with financial education.
Responsible for educating members on Credit Union technology. Effectively role models the Credit Union's Core Values. The UER level I is an entry position in training and may progress to a level II.
EDUCATION/CERTIFICATION: High School diploma or equivalent.
EXPERIENCE
REQUIRED:
One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required.
First Light Federal Credit Union is proud to be an Equal Opportunity workplace and an Affymative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Scan QR Code for information.
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