Program Specialist

Program Specialist – NMSU Conference Services

Location: Las Cruces, New Mexico, United States

Department: 370100-PUBLIC HEALTH SCIENCES, College of Health, Education & Social Transformation

Contact: Becky Pearson, , bpearson

• Employment Type: Full‑time
• Seniority Level: Entry Level
• Salary: Commensurate with qualifications
• Appointment Full‑time Equivalency: 1.0
• FLSA Status: Exempt
• Contingent Upon Funding: Yes
• Standard
  
  Work Schedule:
  
  Monday‑Friday, 8:00‑17:00

• Develop and implement course offerings, maintain and update department website and course catalog.
• Monitor new student admissions and facilitate enrollment.
• Analyze programmatic and student needs; develop, maintain, and share data collection strategies.
• Design and produce print and web‑based outreach materials and social media campaigns.
• Plan and host student‑focused events such as orientation and advising sessions, both in‑person and virtual.
• Design and revise departmental documents (guidelines, forms) and track their updates.
• Oversee the hiring of Graduate Assistants.
• Utilize specific NMSU systems (Banner, Star Degree Audit, NMSU Analytics, Course Inventory Management System, Program Implementation Management System, Courseleaf) to support scheduling, advising, and outreach.
• Employ survey tools (Qualtrics, Google Forms, Survey Monkey) and basic data visualization platforms (Tableau, Power BI) for assessment and reporting.
• Use Microsoft Excel (including pivot tables, filters, formulas), Word, PowerPoint, Outlook for data management, reporting, and communication.
• Use content management systems (Cascade, Word Press, Drupal) and social media platforms (X/Twitter, Bluesky, Instagram, Linked In) to promote programs and events.
• Employ AI tools (ChatGPT, Grammarly, scheduling or analytics bots) to improve efficiency and support operations.
• Assist with budget/accounting, reimbursements, purchases, travel processes, new systems and procedures, and meeting note‑taking.
• Seek assistance when encountering complex tasks or deliverables.

• Required
  
  Education:
  
  Associate’s Degree + 2 years of relevant experience or Bachelor’s degree.
• Preferred Experience: Complex office or administrative support role within higher education; significant interaction with students, faculty, or external stakeholders.
• Strong ability to manage multiple priorities, projects, and deadlines in a fast‑paced environment.
• Demonstrated skill in database management, data analysis, and data visualization.
• Excellent written and verbal communication for diverse audiences.

• Environment: Typical interior office work environment.
• Physical Effort: Light; up to 10 pounds for no more than two hours per day.
• Risk: No or very limited exposure to physical risk.

New Mexico State University is a land‑grant institution and a comprehensive research university dedicated to teaching, research, public service, and outreach at all levels. It is a NASA Space Grant College, a Hispanic‑serving institution (HSI), a minority‑serving institution (MSI), and home to the first Honors College in New Mexico. The university offers accessible education that shapes bright futures.

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non‑merit factor.