Enrollment Coach and Intake Specialist ABE

Department Contact: Kathy Shreffler; ; kshreffl

Internal or External Search: External - Open to all applicants

Advertising

Summary:

DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position:
Enrollment Coach and Intake Specialist ABE

Position Title: Enrollment Coach and Intake Specialist ABE

College/Division: DACC Dona Ana CC

Department: 940605-DACC ADULT BASIC EDUCATION

Location: Doña Ana Community College

Offsite Location (if applicable): Espina Campus

Target Hourly/Salary Rate: 16.83

Appointment Full-time Equivalency: 1.0

FLSA Status
:
Non-Exempt

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding:Contingent upon funding

Standard

Work Schedule:

Shift: Other Shift

If Not a Standard

Work Schedule:

Mon - Thu 9 - 6 pm, Fri 8 - 5 pm

• Use enrollment tracking software to register adult learners and schedule assessments.
• Coach and mentor adult learners through intake, registration, enrollment, and start of classes.
• Coach adult learners to mitigate barriers to enrollment and attendance.
• Follow up with adult learners who fall below attendance rate threshold through phone, email, and text.
• Serve as a liaison between adult learners and administrative staff on day-to-day intake activities and administrative issues.
• Determine assessment battery for new adult learners.
• Use project management life-cycle and process improvement methodologies to manage responsibilities.
• Think flexibly as needed to address new priorities within a dynamic department, understanding that other duties will be required to ensure the team and department meets its goals.

Required

Education and Experience:

High School diploma + 1 years of relevant experience, or higher degree.

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.