Student Success Coordinator II

• 504149
• Las Cruces, New Mexico, United States
• Staff
• Staff Full-time
• Closing at:
  Oct 23 2026 - 23:55 MDT

Bernadine Booky, , bbooky

External
- Open to all applicants

New Mexico State University TRIO Student Support Services (SSS) Program
- Student Success Coordinator II (Mentor Coordinator)

Position Title:

Student Success Coordinator II

College/Division:
Student Enrollment and Success

Department: 520810-STUDENT SUPPORT SERVICES

Location:

Las Cruces

Target Hourly/Salary Rate:
Commensurate with qualifications.

Appointment Full-time Equivalency: 1.0

FLSA Status:
Exempt

Bargaining Unit Announcement:
This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding:
Contingent upon external funding

Standard

Work Schedule:

Standard (M-F, 8-5)

• Plans, coordinates and implements a federally funded peer-mentoring component for 350 college students.
• Serves a caseload of 150 students as they navigate through college processes (Financial Aid, Scholarship, Academic environment).
• Administers, reviews, and analyzes the Noel Levitz College Student Inventory to assess participants' needs and college going attitudes and develops an Academic Service Plan.
• Responds to participants' concerns, challenges, complaints and grievances as directed.
• Makes referrals to campus and community resources.
• Maintains accurate records and documentation of program, and program participants' progress.
• Supervises TRIO Student Support Services Peer Mentor Component.
• Assigns and supervises Peer Mentor Caseloads.
• Recruits, Interviews, and Hires Peer Mentors.
• Plans and implements Peer Mentor trainings and evaluations.
• Conducts file audits and maintains student electronic and paper files.
• Completes timesheet documentation, catalogues weekly progress reports, and checks daily documentation of participant meetings with Peer Mentor. Reads and responds to participants' progress reports.
• Prepares semester and annual reports in evaluation of TRIO SSS Program and the Mentoring Component.
• Assists with the TRIO Student Support Services Annual Performance Report to the United States Department of Education.

Required

Education and Experience:

Associate's Degree + 7 years of relevant experience or a Bachelor's degree + 5 years of relevant experience.

Preferred Qualifications:

Master's Degree in Social Work, Counseling and Educational Psychology, Marriage and Family Therapy, or related area.

Environment:
Work is normally performed in a typical interior/office work environment.

Physical Effort:
No or very limited physical effort required.

Lifting Requirements:
Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk:
No or very limited exposure to physical risk.

We are New Mexico's land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico.

We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico's 33 counties, 12 research and science centers, and through distance education.

Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives - and the lives of the people they love - through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Founded in 1973 in…