Systems Analyst Intermediate

Department Contact: Lizely Madrigal, , lmadriga

Internal or External Search: External - Open to all applicants

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Summary:

Versatile IT professional ensuring secure, reliable, and user‑friendly systems across NMSU. Skilled in endpoint management (Intune, Jamf), advanced technical support, and collaborative application administration to drive compliance, efficiency, and continuous service improvement.

Position Title: Systems Analyst Intermediate

College/Division: Information Technology

Department: 450285-IT TECHNOLOGY SUPPORT CENTER

Location: Las Cruces

Offsite Location (if applicable):

Target Hourly/Salary Rate: $48,332.54-$60,415.42

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard

Work Schedule:

Standard (M-F, 8-5)

If Not a Standard

Work Schedule:

Job Duties and Responsibilities: The Systems Analyst, Intermediate (Application Administrator), as part of the Distributed IT group, supports the university’s technology environment by assisting with enterprise system management and end‑user technology needs. This position helps administer endpoint management tools such as Intune and Jamf, supporting device setup, compliance, and software deployment to meet institutional standards and college-specific requirements.

The analyst provides Tier 2 and Tier 3 technical support, assists with application maintenance, and contributes to ensuring reliable, secure, and user‑friendly computing environments across the NMSU system. The position works collaboratively with senior analysts, Systems, Infosec, and other IT units to document configurations, maintain applications, and support ongoing improvements to IT services in alignment with NMSU standards and goals.

Required

Education and Experience:

Associate's Degree + 4 years of relevant experience or a Bachelor's degree + 2 years of relevant experience.

Equivalent

Qualifications:

Preferred Qualifications:

Special Certification/Licensure:

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.