SaaS Support Engineer & Customer Success Advocate
Listed on 2026-10-18
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IT/Tech
Technical Support, HelpDesk/Support, SaaS Sales, IT Support
Trinnex is seeking a technically savvy SaaS Technical Support Analyst to join our growing team in New Mexico. You will be the trusted product expert, handling Zendesk-supported tickets, troubleshooting SaaS issues, and partnering with Product and Engineering to drive customer success and adoption.
The role focuses on knowledge base development, customer training, and facilitating onboarding and workshops to improve user experience and retention.
Our team is growing, and we are hiring a SaaS Support Engineer & Customer Success Advocate in Las Cruces, NM, United States.
We appreciate your interest in this position.
Join Trinnex and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the SaaS Support Engineer & Customer Success Advocate role at Trinnex, based in Las Cruces, NM, United States.
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