Head of Call Center Operations
Listed on 2026-10-11
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Management
General Management, Operations Management, Project & Program Management
Mass Markets is seeking an experienced Call Center Site Director to oversee all operations at their New Mexico contact center. In this executive role, you’ll provide strategic direction and ensure service delivery for both commercial and public sector clients.
The ideal candidate will manage a leadership team, drive operational excellence, and develop strategies to enhance customer satisfaction. This position requires strong organizational and communication skills along with a proven track record in customer service.
Consider building your career as a Head of Call Center Operations at Mass Markets.
This is an excellent opportunity to take on the Head of Call Center Operations role at Mass Markets.
As a Head of Call Center Operations, you will play an important part at Mass Markets in Mesilla, NM, United States.
We invite applications for the Head of Call Center Operations position located in Mesilla, NM, United States.
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