Coordinator Group Billing

Working closely with the Non-Gaming Controller the A/R Clerk will play an important role entering, posting and reconciling batches, research and resolve customer A/R issues, prepare aging reports, place billing and collection calls, maintain cash receipts journal, and update and reconcile sub-ledger to G/L.

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Palms Casino Resort and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Prepare support documents for receivables.
• Prepare and balance receivables against source documents/schedules.
• Communicate exceptions to the Accounting Manager or Controller.
• Prepare/mail invoices within one week of a customer's departure and/or prepare/mail monthly billing summaries.
• Address/research billing questions for customers and members of other departments.
• Process approved adjustments and research credit card disputes as required.
• Review bus groups to initiate refunds and invoices as appropriate.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

• High School Diploma or GED is required.
• One (1) year accounts receivable experience or an equivalent combination of experience and/or education.
• Must have solid decision-making, organization, and interpersonal skills.
• Excellent verbal communication skills are required.
• The ability to thrive in a fast-paced multi-tasking, hands-on environment.
• Ability to establish and maintain a positive and professional working relationships with all individuals.
• Must have basic skills in Microsoft Office including Word, Excel and Outlook.
• Ability to work occasional overtime and irregular hours.

• Work is performed in an office setting.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• May be exposed to smoke.
• The noise level in the work environment is usually moderate to loud.
• Constant contact with executives, department management, employees, and guests.
• Prolonged sitting or standing and mobility.
• Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions.
• Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally.
• Eye/hand coordination.
• Use of standard office equipment.
• Ability to distinguish letters, numbers, and symbols.

Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.

We are committed to making a work environment where the growth and well-being of our team members is the top priority.

At Palms Casino Resort and Palms Place, we believe our Team Members are the heart of our success.

Every role plays a role in creating unforgettable experiences for our guests.

We provide competitive pay, benefits, and programs that help you learn and grow.

Guided by our values:
Integrity, Humility, Unity, Respect, and Excellence, we are committed to a workplace where your well-being and career development come first.