Community Admin Assistant, Terra West Management Services

Apply

Description

Essential Functions:

* Receive and respond to all homeowner calls within 24 hours.

* Receive and respond to all homeowner correspondence within 3 days.

* Obtain bids with specifications by deadline supplied by the Community Manager.

* Type and proof all correspondence, newsletters, etc., as requested.

* Type and log violation letter within 7 days of receipt. Log all homeowner violation responses within 2 days of receipt. Levy fines using charge sheet on all ongoing violations within 7 days.

* Receive and log architectural requests and process within 2 days of receipt.

* Complete an Association Closeout Inventory list for turnovers.

* Reserve space for meetings. Attend meetings as requested by Community Manager.

* Assist Community Manager with all preparation and distribution of regular and annual Board of Director's meetings.

* Pull account histories, homeowner files, etc. as requested.

* Maintain association files.

* Complete the action list provided by the Community Manager by the deadline.

* Serve as backup for the front desk.

* Additional duties may be assigned.

Core Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position:

* Organizing and prioritizing

* Attention to detail and accuracy

* Maintain confidentiality and exercise good judgment

* Problem-solving skills

* Excellent communications skills, both written and verbal

Requirements

Minimum Qualifications:

* Minimum 6 months of customer service and/or office experience

* Computer proficiency in Word, Excel and Outlook - typing speed 60 wpm

Preferred Qualifications:

* Docuware or C3 experience

ADA Requirements:

* See and read small print, both on paper and on a computer screen, quickly and accurately.

* Sit for extended periods of time while working at a computer.

* Hear and speak clearly on the telephone and in person.

Work Posture Requirements:

* Sitting:
Constantly

* Standing:
Frequently

* Walking:
Frequently

* Driving: N/A

* Bending (from waist):
Frequently

* Crouching (squat):
Rarely

* Kneeling:
Occasionally

* Crawling: N/A

* Climbing (stairs): N/A

* Climbing (ladder): N/A

* Twisting: N/A

* Reaching:
Rarely

* Wrist Motion:
Occasionally

Carrying Requirements:

* Items Carried:
Files/Board books

* Distance: 50 steps

* Times Per Day: 5

* Maximum Weight: 5 pounds

Moving/Lifting Requirements:

* Items Moved/Lifted:
Paper files

* Times Per Day: 5

* Maximum Weight: 3 pounds

Moving/Lifting Levels/Heights:

* Floor:
Occasionally

* Knee:
Rarely

* Waist:
Occasionally

* Chest:
Occasionally

* Overhead:
Occasionally

Push/Pull Requirements:

* Item Name:
Furniture Frequency:
Frequently

Environmental Conditions:

* Inside/Outside:
No

* Hot/Cold Temperatures:
No

* Wet:
No

* Noise:
No

* Power Equipment:
No

* Traffic Hazards:
No

* Chemical Hazards:
No

* Heights:
No

* Dust:
No

* Close Quarters:
No

* Fumes/Odors:
No

EEO/Drug Free Workplace