Assistant General Manager, Panorama Towers NV

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Work is a team effort. The assistant general manager is a key member of the company management structure. They collaborate with many colleagues in the property management industry, from finance and operations to board-level decisions. The company strives to maintain consistent standards across all properties, ensuring smooth operations and high-quality services for residents and owners alike.

The Assistant General Manager provides confidential administrative, secretarial, and project support to the General Manager and Board of Directors. Responsibilities include but are not limited to annual meeting preparation, special elections, and ballot mail outs, independent research and preparation of administrative documents, interfacing with homeowners, contractors, Board and Committee members, making independent judgments and decisions regarding Association matters, performing special projects and administrative functions, and attends meetings as designated by the General Manager.

The incumbent is also required to have knowledge of the Association’s By Laws, CC&Rs, and overall operations. The Assistant General Manager supervises the Administrative Assistant, and Concierge.

• Provide confidential administrative and project support to the General Manager and Board of Directors.
• Prepare correspondence and reports for the General Manager, Board of Directors and Committee Chairs.
• Assist in establishing and maintaining procedures, as required, for the efficient functioning of the office of the Association. Assure office environment is clean, orderly and supplies are ordered as required. Coordinate service as needed for maintaining office equipment (e.g. copy machine, computers, and postage machine).
• Assist General Manager in coordinating office workflow, reports, and other such communications to meet deadlines.
• Maintain the official database of Association homeowners and residents, which requires the processing of all record changes; reviews, corrects, and updates the database on a daily basis in conjunction with the accounting department at the Management Company.
• Maintain an email address system for the residents and an electronic file for each unit for all electronic filing.
• Collect and prepare information for the General Manager’s use in discussion and meetings of Board of Directors and other Association business.
• Coordinate information and compile the monthly Board packet as directed by the General Manager.
• Prepare responses to resident correspondence as directed by the General Manager and reports on the response.
• Prepare all violation correspondence at the direction of the General Manager.
• Prepare all Architectural/Facilities Committee correspondence to homeowners.
• Prepare and mail notices to homeowners regarding insurance payments, assessment coupon books, and annual meeting and By Law changes, rules violations, architectural control requests and performs…