Project Manager, National Sales Operations

About the Role

The Project Manager, National Sales Operations is responsible for the day-to-day project management for National Sales Operations.

Project Planning & Execution

• Drive end-to-end project planning, including scope, milestones, workplans, dependencies, and budget tracking; maintain integrated project schedules and proactively communicate status, risks, and decisions.

• Manage RAID (risks, assumptions, issues, dependencies) logs; anticipate and escalate impacts to milestones, scope, or budget to Leadership in a timely manner.

• Lead recurring project coordination meetings, prepare agendas and action logs, and ensure owners and due dates are clear and met.

• Conduct site visits as needed to monitor progress, validate requirements, and facilitate on-the-ground coordination for sales initiatives.

Sales Operations Processes & Systems

• Maintain a current understanding of National Sales Operations processes and best practices; identify opportunities to streamline intake, approvals, and cross-functional handoffs.

• Manage and govern data and performance views; ensure data integrity, timely updates, and standardized reporting across regions.

• Own operational workflows in Salesforce (pipeline hygiene, product/price data, opportunities, renewals, amendments) and Coupa (supplier/contract intake, POs, invoices), coordinating with Legal, Finance, and IT as needed.

• Coordinate preparation, routing, and execution of contracts, leases, amendments, renewals, expansions, terminations, licenses, and related forms, ensuring completeness, compliance, and proper system entry.

Reporting, Analytics & Performance

• Build and deliver executive-ready reports, dashboards, and presentations in PowerPoint, Word, and Excel; provide portfolio, pipeline, and performance insights and variance commentary.

• Define and track KPIs and SLAs for sales operations processes (cycle times, data quality, forecast accuracy, contract throughput, and stakeholder satisfaction).

Stakeholder Management & Change Enablement

• Serve as the central point of coordination among Sales, Legal, Finance/Accounting, Asset Management, and IT for project delivery and issue resolution.

• Lead light change management for new processes/systems: communication plans, playbooks, training guides, and basic enablement sessions; collect feedback and iterate.

Governance, Compliance & Quality

• Ensure adherence to relevant policies, controls, and approvals; support audit requests with organized documentation and traceability.

• Maintain accurate, current process documentation, SOPs, and checklists; champion standardization and continuous improvement across markets and teams.

Administrative & Operational Support

• Manage day-to-day workflow coordination (scheduling, calendars, travel arrangements, and expense processing) to support efficient project execution.

• Oversee essential document management and correspondence (mailings, e-filing, scanning, printing, copying) with prompt turnaround and version control.

• Support special projects and strategic initiatives as directed by leadership.

Contract Administrative Support

• Contract intake and distribution:
  Receive fully executed purchase agreements, review for accuracy, scan, upload to Salesforce, and distribute, ensuring complete paperwork to all parties.

• Salesforce collaboration, data and reporting:
  Enter and maintain accurate contract data (agreements, amendments, upgrades, parking/storage) and generate Salesforce reports as needed.

• Transaction communications and tracking:
  Coordinate and track contract milestones with the Sales Executive and manage transactional communications with buyers, buyer agents, and lenders, and escrow.

• Support sales and whisper campaigns with salesforce team and sales team

About You

• Minimum 3 years in contracts and sales or leasing coordination within a fast-paced corporate or real estate environment; exposure to sales operations or project management preferred.

• Microsoft Excel, PowerPoint, and Word;
  Salesforce, Coupa, and eDocs/Docu Sign (or similar platforms).

• Comfortable interpreting contracts , amendments, licenses, terminations, and related documents; able to translate requirements into compliant, actionable steps.

• Skilled at building and managing timelines, budgets, and RAID tracking; consistently meets deadlines and navigates competing priorities in dynamic environments.

• Excellent written communication with strong grammar, proofreading, and editing; meticulous organization, data accuracy, and version control.

• Strong cross-functional partner to Legal, Finance, Sales, Salesforce , and IT; exercises sound judgment, problem solving, and recommends clear next steps.

• Independent and team-oriented with a proactive, resourceful, can-do attitude; maintains a professional demeanor and confidentiality; willing to support cross regional site visits and travel as needed.

Benefits Built for You

At Howard Hughes Communities, we offer competitive, market-based compensation that rewards performance and supports career growth. Our comprehensive benefits…