Route Service Coordinator

Route Service Coordinator

Safetymax Corporation

Location:

Henderson, NV

Compensation: $65,000.00–$

Safetymax helps businesses prepare and respond to emergency situations that can affect their people and property. Our solutions include first aid supplies, AEDs, CPR training, and preparedness kits for large U.S. businesses.

Your primary responsibility is to support our route/on‑site maintenance service operation. You will work closely with customers, field technicians, sales, and order processing teams, coordinating schedules and ensuring smooth service delivery. The role is based in our Henderson, NV office and reports to the Route Service Manager.

• Coordinate and schedule onsite service with clients and field staff.
• Source, screen, and help onboard new field technicians.
• Maintain detailed client records of offices, contacts, equipment, and service schedules in our route management software and other databases.
• Establish productive, professional relationships with field technicians, customers, and internal staff.
• Problem‑solve scheduling conflicts and other obstacles with clients and field staff.
• Participate in account onboarding, planning, and business review process with clients.

• Previous account management experience in a business‑to‑business environment.
• Strong event or project coordination experience.
• Experience analyzing, problem‑solving, and making recommendations.
• Experience with extensive organization, follow‑up, and client communication.
• Preferred: 4‑year college degree.

• Excellent attention to detail and strong organization skills.
• Strong written and verbal communication skills.
• Natural task management and follow‑up tendencies.
• Advanced skills in MS Word, Excel, Outlook, PowerPoint, and general technology.
• Natural ability to identify and solve problems.
• Ability to think quickly on your feet and overcome objections.
• Resourceful.
• Relationship‑building skills.

• Positive, friendly, and outgoing.