Assistant Director – Crisis Management & Resilience

• Full-time
• FLSA Status:
  Exempt
• Division: 22700 - G&A
• Career Areas:
  Security / Surveillance
• Status:
  Full-Time

The Assistant Director – Crisis Management & Resilience (ADCMR) is responsible for strengthening Wynn's organizational resilience by leading the development, implementation, and continuous improvement of an integrated Crisis Management and Resilience Program. This critical leadership role safeguards the continuity of operations, protects the organization's reputation, and enhances preparedness, response, recovery, and resilience capabilities across the resort.

Reporting directly to the Director of Crisis Management, the ADCMR serves as a trusted advisor and subject matter expert to executive leadership, providing strategic guidance on crisis preparedness, business continuity, resilience planning, emergency management, and incident response. The role ensures the organization maintains a high state of readiness through the delivery of actionable intelligence, coordinated response frameworks, resilience initiatives, training, and exercises designed to strengthen the organization's ability to anticipate, withstand, respond to, and recover from disruptive events.

Operating in a dynamic luxury resort environment where discretion, sound judgment, precision, and composure are essential, the ADCMR plays a key role in fostering a culture of preparedness, resilience, and operational excellence. This is an on-site, operationally critical position requiring a consistent on-property presence and close collaboration with leaders across all functional areas of the organization.

Role Focus: Preparedness, continuity, response, recovery, resilience, executive advisory, and continuous improvement.

• Lead the continuous development, implementation, and enhancement of Wynn Resorts’ integrated Crisis Management and Resilience Program, ensuring frameworks, plans, procedures, and governance processes align with industry best practices and support organizational preparedness, continuity, response, recovery, and resilience objectives.
• Support the design and execution of enterprise-wide crisis management, emergency management, business continuity, and resilience strategies, ensuring the protection of guests, employees, operations, assets, reputation, and brand value.
• Develop, maintain, and validate crisis communication, notification, and escalation protocols that enable timely, accurate, and coordinated information sharing across executive leadership and operational stakeholders.
• Monitor, assess, and communicate emerging threats, hazards, incidents, and external events that may affect resort operations, providing strategic intelligence, situational awareness, and actionable recommendations to senior leadership.
• Analyze developing situations and operational disruptions, delivering concise executive briefings, impact assessments, and decision-support products that facilitate informed leadership decision-making during rapidly evolving events.
• Lead the development and delivery of resilience-focused training programs, exercises, simulations, and tabletop exercises, strengthening organizational preparedness, response capabilities, recovery readiness, and leadership confidence.
• Serve as a trusted advisor to executive leadership and business partners, providing expert guidance on crisis management, business continuity, emergency preparedness, operational resilience, and recovery planning.
• Coordinate the development, maintenance, and testing of business continuity and recovery plans, ensuring critical business functions can be sustained or restored efficiently following disruptive events.
• Develop and present executive-level reports, dashboards,…