Senior WFM Forecasting & Scheduling Analyst
Listed on 2026-10-13
-
Business
Business Analyst, Financial Analyst, Business Intelligence
Caesars Entertainment is seeking a Senior Workforce Management and Reporting (WFM) Analyst to forecast contact volumes, analyze trends, and create schedules for a multi-skilled contact center in a fast-paced environment. The role focuses on meeting service levels, sales targets, and budget goals while providing timely reports to management.
Ideal candidates will have 3 years of contact center experience, 1 year in customer service, and strong proficiency with WFM software, Excel, and data
The Senior WFM Forecasting & Scheduling Analyst position in the Management & Operations field is open for applications.
We are currently recruiting a Senior WFM Forecasting & Scheduling Analyst for our team in Las Vegas, NV, United States.
This is a genuine position to take on the Senior WFM Forecasting & Scheduling Analyst role at Caesars Entertainment.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).