Supervisor​/Creative Services

The Supervisor/Creative Services leads and manages a multidisciplinary team responsible for graphic design, audio production, video production, and photography, to deliver compelling, brand-aligned visual content across all platforms. This position establishes and maintains corporate identity, design standards, and policies, and counsels internal customers and external vendors/contractors/business partners on creative standards and strategies. The position is responsible for developing and executing a wide range of design, audio and video information material for external and internal audiences.

This role ensures creative consistency, oversees project workflows, and collaborates cross-functionally with management of business units to support strategic communication goals for Southwest Gas and Great Basin Gas Transmission Company.

This position reports to the Director/Corporate Communications and oversees up to two exempt and two non-exempt staff employees. This position is responsible for managing budget related to creative services efforts in collaboration with Director/Corporate Communications. This position also manages external advertising and visual graphics agencies, professional designers, video producers, audio producers, photographers, stylists, printers, specialty suppliers, talent agencies, consultants and more.

There are clear precedents and practices that the incumbent uses as guidelines to determine how this job is performed. This position requires eight years of relevant work experience plus a bachelor's degree in art, communications, marketing or related field, or equivalent combination of education and experience to successfully perform the essential job responsibilities.

• Establish and maintain corporate identity, design standards and policies. Counsel internal customers and external vendors/contractors/business partners on creative standards and strategies aligned with company business objectives.
• Oversee the development of Company design and video concepts and implement a cohesive look and feel for programs supporting internal Company departments, divisions, and Senior Management.
• Review proposed vendor services, budgets, terms and conditions, and participate in contract selection.
• Develop and manage relationships with vendors, contractors and business partners.
• Oversee work assignments for external creative service agencies, professional and freelance designers, video producers, audio producers, photographers, printers, advertising agencies, stylists, talent agencies, consultants and specialty suppliers to develop the Company communication projects.
• Develop and manage annual creative services operating plan and budget, including administering approved budget for vendors and contractors.
• Administer Company's creative technology solutions like Canva, Brightsign, Adobe Creative Suite and more. Develop workflows and permissions related to these solutions. Provide guidance on their usage and training to users Company wide. Collaborate with Information Services on the solutions' deployment, ongoing maintenance and licenses.
• Manage the Company's bill insert process. This is a Company-critical process which requires this position to lead collaboration with internal departments on the production, logistics and distribution of monthly bill inserts and other required print materials, to approximately 2.3 million customers each month.
• Support and help lead special projects (e,g., paperless campaigns) aligned with Company goals.
• Identify and support brand exposure opportunities across media formats. Enforce brand standards across print, digital, installation, and video content to ensure consistent representation of the Company.
• Provide training on Company brand standards to internal departments and serve as a visual and creative resource for Company management.
• Advise on the design and visual strategy of Company publications, presentations, interior environments and events.
• Oversee photo and video shoot locations, set design, and production logistics for Company initiatives.
• Supervise, mentor, and support employees and external creative…