Mortgage Consumer Direct-Call Center Agent

Mortgage Consumer Direct-Call Center Agent

4 weeks ago Be among the first 25 applicants

Mortgage Consumer Direct – Call Center Agent (In-Office)

Schedule: Monday–Friday | 7:00 AM – 4:00 PM

Pay: $16–$18/hour + Uncapped Commission

Magnolia Bank is seeking motivated, resilient professionals to join our Mortgage Consumer Direct Outbound Call Center
. This is a sales-driven, production-based role
, not a traditional customer service position.

As a Call Center Agent, you will make high-volume outbound calls to homeowners who have opted in for mortgage information. Success in this role requires confidence, consistency, coachability, and the ability to handle rejection while staying focused on performance goals.

• Make high-volume outbound sales calls to potential mortgage customers
• Follow approved call scripts verbatim while sounding natural and professional
• Handle objections and rejection confidently and move on to the next call
• Transfer qualified customers to licensed mortgage professionals
• Accurately code and disposition calls for reporting and compliance
• Meet or exceed daily, weekly, and monthly production metrics
• Participate in coaching, feedback sessions, and team meetings

• Are comfortable in a fast-paced, metrics-driven sales environment
• Can handle rejection and pressure without losing momentum
• Are coachable and open to daily feedback
• Are self-motivated, reliable, and goal-oriented
• Want uncapped earning potential and career growth

• Inbound-only calls
• A customer service-only role
• A slow-paced or unstructured environment

If you thrive in structured, high-energy sales environments and want your effort to directly impact your earnings, we encourage you to apply. All candidates must complete a background check per federal and state laws.

Entry level

Full-time

Other

Banking