Office Representative - Insurance Agent Team Member

Office Representative - Insurance Agent Team Member

Job Openings Office Representative - Insurance Agent Team Member

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self‑motivated
• Detail oriented
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to multi‑task
• Ability to effectively relate to a customer
• Bilingual - Spanish or Korean preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This role is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must meet any required licensing and training criteria. State Farm agents are independent contractors who hire their own staff, and their employees are not employees of State Farm.