Proactive Customer Engagement Specialist
Listed on 2026-10-15
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Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep
Caesars Digital is hiring a Customer Engagement Specialist to proactively engage customers who hit friction points during activation, onboarding, or ongoing loyalty. You will use personalized outreach and consultative problem-solving to remove barriers, resolve issues, and re-engage customers to maximize retention and revenue opportunities.
In this role, you will collaborate with cross-functional teams including Service Recovery, VIP, Retention, Payments, and Product to drive activation,
This posting is for the Proactive Customer Engagement Specialist role at Caesars Sports book & Casino, based in Las Vegas, NV, United States.
We are looking to fill the Proactive Customer Engagement Specialist position at Caesars Sports book & Casino in Las Vegas, NV, United States.
The Proactive Customer Engagement Specialist role at Caesars Sports book & Casino is now open for applications in Las Vegas, NV, United States.
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